Insurance

ECM – Enterprise Content Management; BPM – Business Process Management

Since the very beginning, IFN has been “insurance” focused. Throughout the years we have studied the changing needs, trends and requirements of the insurance sector. Using these years of experience and our vast knowledge of the insurance environment, we created a complete content and process management solution for the insurance sector.

Our solution is a pre built mature application that has proven itself in more than 20 insurance organizations in Israel.

Key feature and benefits:

• Unified control of claim related documents and streamline business processes
• Secure and powerful claims processing solution with predefined assets such as:
  • Claims related processes
  • Reports and monitoring protocols
  • Per-role authorization
  • Correspondence templates
• Integrated mailroom application
• Out-of-the-box solution for rapid implementation across all insurance company departments
• Significantly reduced implementation-related risks
• Boosts company productivity with a shorter claims processing cycle
• Lower costs per claim transaction and reduces operational costs throughout the organization.
• Increased employee efficiency
• Better company-agent business relations
• Leverage of legacy system investments
• Improved management control
• Savings in fines, lawsuits, and frauds
• Reduced risk of document loss
• Improved customer service

Customer File Display

All in one:

Assignment, Contents, Collaboration and Related Tasks tabs, presenting all relevant information needed to make the right decision, faster.

CCM – Content Creation Management

Effectively mange reusable content used for the creation of: digital claims documents, contracts, appraisals, and more.

Utilize an innovative content component management tool for maintaining and managing all claim related materials.

Manage policy-related paragraphs and content lifecycle using a standard authoring environment.

Documentation Services

Create professional documentation for internal IT systems: user guides and manuals - for training and implementation of IT systems in the organization.